Care starts
with understanding.
Consent and privacy
The child registration form stays in the current page. It is not submitted automatically. When you share its screenshot with your doctor, you share a separate copy.
With your permission, the doctor sends necessary registration details to Mongol Doctor. The private administrator register keeps the parent's name and phone number, children's names, birth dates and relevant allergy details, chosen doctor, package dates, payment reference and examination dates.
Contact Mongol Doctor to correct your registration details or request deletion. Do not post another person's identifying details in a group.
Facebook group access
Your phone number is your username. Passwords are stored in protected form. The administrator generates a replacement if you forget yours. Group answer access lasts while your membership is active, and you sign in again after refreshing or leaving the library page.
Members can post at any time. Doctors answer two selected questions per group each working day. Approved, anonymized questions and replies are added to the website each Monday. Photos and videos are not automatically copied.
Payments and subscription dates
Payments go to the company account by bank transfer. Send the payment screenshot and selected service to your doctor or the administrator. Registration and access begin after payment is verified and the start and expiry dates are confirmed.
For a payment error, cancellation, refund request or change of doctor, contact the administrator with your payment reference and package details to discuss the applicable arrangements before proceeding.
Included in-person examinations
Ongoing subscriptions with a specific doctor include one free in-person examination per child each month. Arrange the appointment with your doctor. This benefit is not included in a one-time consultation or Facebook group membership.